Privacy Policy

PRIVACY POLICY
Last updated December 07, 2022
This privacy policy for Coo Foundation ("Company," "we," "us," or "our"), describes how
and why we might collect, store, use, and/or share ("process") your information when you
use our services ("Services"), such as when you:
Visit our website at https://www.cootheapp.com, or any website of ours that links to
this privacy policy
Download and use our mobile application (Coo), or any other application of ours that
links to this privacy policy
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy policy will help you understand your privacy
rights and choices. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us at
ryan@cootheapp.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy policy, but you can find out more using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with Coo
Foundation and the Services, the choices you make, and the products and features you use.
Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any information
from third parties.
How do we process your information? We process your information to provide, improve,
and administer our Services, communicate with you, for security and fraud prevention, and
comply with the law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties.
How do we keep your information safe? We have organizational and technical processes
and procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting
us. We will consider and act upon any request in accordance with applicable data protection
laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services,
when participating in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends
on the context of your interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may include the
following:
names
phone numbers
email addresses
usernames
passwords
contact preferences
contact or authentication data
Gender
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number, and the security code associated with
your payment instrument. All payment data is stored by Stripe, App Store or Google Play Store. You may find their privacy
policy link(s) here: http://www.stripe.com/privacy.
Application Data. If you use our application(s), we also may collect the following information
if you choose to provide us with access or permission:
Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while you
are using our mobile application(s), to provide certain location-based services. If you
wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Access. We may request access or permission to certain features
from your mobile device, including your mobile device's SMS messages, and other
features. If you wish to change our access or permissions, you may do so in your
device's settings.
Mobile Device Data. We automatically collect device information (such as your
mobile device ID, model, and manufacturer), operating system, version information
and system configuration information, device and application identification numbers,
browser type and version, hardware model Internet service provider and/or mobile
carrier, and Internet Protocol (IP) address (or proxy server). If you are using our
application(s), we may also collect information about the phone network associated
with your mobile device, your mobile device’s operating system or platform, the type
of mobile device you use, your mobile device’s unique device ID, and information
about the features of our application(s) you accessed.
Push Notifications. We may request to send you push notifications regarding your
account or certain features of the application(s). If you wish to opt out from receiving
these types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and
you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact information)
but may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name,
country, location, information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and operation of
our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use
our Services and which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information, browser type, and
settings and information about your activity in the Services (such as the date/time
stamps associated with your usage, pages, and files viewed, searches, and other
actions you take such as which features you use), device event information (such as
system activity, error reports (sometimes called "crash dumps"), and hardware
settings).
Device Data. We collect device data such as information about your computer,
phone, tablet, or another device you use to access the Services. Depending on the
device used, this device data may include information such as your IP address (or
proxy server), device and application identification numbers, location, browser type,
hardware model, Internet service provider and/or mobile carrier, operating system,
and system configuration information.
Location Data. We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we collect
depends on the type and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect geolocation data that
tells us your current location (based on your IP address). You can opt-out of allowing
us to collect this information either by refusing access to the information or by
disabling your Location setting on your device. However, if you choose to opt-out,
you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your
account, as well as keep your account in working order.
To deliver and facilitate the delivery of services to the user. We may process
your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might
have with the requested service.
To send administrative information to you. We may process your information to
send you details about our products and services, changes to our terms and policies,
and other similar information.
To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt out of our marketing
emails at any time. For more information, see "WHAT ARE YOUR PRIVACY
RIGHTS?" below).
To deliver targeted advertising to you. We may process your information to
develop and display personalized content and advertising tailored to your interests,
location, and more.
To post testimonials. We post testimonials on our Services that may contain
personal information.
To protect our Services. We may process your information as part of our efforts to
keep our Services safe and secure, including fraud monitoring and prevention.
To evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is necessary to
identify usage trends, determine the effectiveness of our promotional campaigns, and
to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns.
We may process your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to comply
with our legal obligations, respond to legal requests, and exercise, establish, or
defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short:We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your
data with third-party vendors, service providers, contractors, or agents ("third parties") who
perform services for us or on our behalf and require access to such information to do that
work. We have contracts in place with our third parties, which are designed to help
safeguard your personal information. This means that they cannot do anything with your
personal information unless we have instructed them to do it. They will also not share your
personal information with any organization apart from us. They also commit to protect the
data they hold on our behalf and to retain it for the period we instruct. The categories of third
parties we may share personal information with are as follows:
Website Hosting Service Providers
App Testing Tools
Sales & Marketing Tools
Payment Processors
Data Analytics Services
Cloud Computing Services
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with,
or during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your information with
certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out
more about Google’s Privacy Policy, please refer to this link. We obtain and store on
your device ("cache") your location. You may revoke your consent anytime by
contacting us at the contact details provided at the end of this document.
Affiliates. We may share your information with our affiliates, in which case we will
require those affiliates to honor this privacy policy. Affiliates include our parent
company and any subsidiaries, joint venture partners, or other companies that we
control or that are under common control with us.
Business Partners. We may share your information with our business partners to
offer you certain products, services, or promotions.
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short:We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise our Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile applications and/or
contain advertisements from third parties that are not affiliated with us and which may link to
other websites, services, or applications. Accordingly, we do not make any guarantee
regarding any such third parties, and we will not be liable for any loss or damage caused by
the use of such third-party websites, services, or applications. The inclusion of a link to a
third-party website, service, or application does not imply an endorsement by us. We cannot
guarantee the safety and privacy of the data you provide to any third parties. Any data
collected by third parties is not covered by this privacy policy. We are not responsible for the
content or privacy and security practices and policies of any third parties, including other
websites, services, or applications that may be linked to or from the Services. You should
review the policies of such third parties and contact them directly to respond to your
questions.
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short:We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access or store information. Specific information about how we use such technologies and
how you can refuse certain cookies is set out in our Cookie Policy.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes
set out in this privacy policy unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements). No purpose in this notice will require
us to keep your personal information for longer than the period of time in which users have
an account with us.
When we have no ongoing legitimate business need to process your personal information,
we will either delete or anonymize such information or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further processing until
deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect, access, steal, or modify
your information. Although we will do our best to protect your personal information, the
transmission of personal information to and from our Services is at your own risk. You should
only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 13 years of age.
We do not knowingly solicit data from or market to children under 13 years of age. By using
the Services, you represent that you are at least 13 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the Services. If we learn that
personal information from users less than 13 years of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children under the
age of 13, please contact us at ryan@cootheapp.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law,
you have the right to withdraw your consent at any time. You can withdraw your consent at
any time by contacting us by using the contact details provided in the section "HOW CAN
YOU CONTACT US ABOUT THIS NOTICE? " below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from
our marketing and promotional communications at any time by clicking on the unsubscribe
link in the emails that we send, or by contacting us using the details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below. You will then be removed
from the marketing lists. However, we may still communicate with you — for example, to
send you service-related messages that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files
to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal
terms, and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies or reject cookies, this could affect certain
features or services of our Services. To opt-out of interest-based advertising by advertisers
on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at
ryan@cootheapp.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and collected. At this stage,
no uniform technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the future, we will inform you
about that practice in a revised version of this privacy policy.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding
access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you are
a California resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with
Services, you have the right to request the removal of unwanted data that you publicly post
on the Services. To request the removal of such data, please contact us using the contact
information provided below and include the email address associated with your account and
a statement that you reside in California. We will make sure the data is not publicly displayed
on the Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12)
months:
Category
Examples
Collected
A. Identifiers
Contact details, such as real name, alias,
postal address, telephone or mobile contact
number, unique personal identifier, online
identifier, Internet Protocol address, email
address, and account name
YES
B. Personal information
categories listed in the
California Customer Records
statute
Name, contact information, education,
employment, employment history, and
financial information
NO
C. Protected classification
characteristics under
California or federal law
Gender and date of birth
NO
D. Commercial information
Transaction information, purchase history,
financial details, and payment information
NO
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar
network activity
Browsing history, search history, online
behavior, interest data, and interactions with
our and other websites, applications,
systems, and advertisements
YES
G. Geolocation data
Device location
YES
H. Audio, electronic, visual,
thermal, olfactory, or similar
information
Images and audio, video or call recordings
created in connection with our business
activities
NO
I. Professional or
employment-related
information
Business contact details in order to provide
you our Services at a business level or job
title, work history, and professional
qualifications if you apply for a job with us
NO
J. Education Information
Student records and directory information
NO
K. Inferences drawn from
other personal information
Inferences drawn from any of the collected
personal information listed above to create a
profile or summary about, for example, an
individual’s preferences and characteristics
NO
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy
policy.
You may contact us by visiting https://app.cootheapp.com/contact, or by referring to the contact
details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt-out we may deny a request
if the authorized agent does not submit proof that they have been validly authorized to act on
your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written
contract between us and each service provider. Each service provider is a for-profit entity
that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This is not
considered to be "selling" of your personal information.
Coo Foundation has not sold any personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months. Coo Foundation has disclosed the
following categories of personal information to third parties for a business or commercial
purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal information for a business or
commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?".
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal information,
subject to certain exceptions provided by law, such as (but not limited to) the exercise by
another consumer of his or her right to free speech, our compliance requirements resulting
from a legal obligation, or any processing that may be required to protect against illegal
activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell your personal information to third parties;
the categories of personal information that we sold or disclosed for a business
purpose;
the categories of third parties to whom the personal information was sold or disclosed
for a business purpose; and
the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer
information that is de-identified in response to a consumer request or to re-identify individual
data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the
same person with whom we have the information in our system. These verification efforts
require us to ask you to provide information so that we can match it with the information you
have previously provided us. For instance, depending on the type of request you submit, we
may ask you to provide certain information so that we can match the information you provide
with the information we already have on file, or we may contact you through a
communication method (e.g., phone or email) that you have previously provided to us. We
may also use other verification methods as the circumstances dictate.
We will only use the personal information provided in your request to verify your identity or
authority to make the request. To the extent possible, we will avoid requesting additional
information from you for the purposes of verification. However, if we cannot verify your
identity from the information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity and for security or
fraud-prevention purposes. We will delete such additionally provided information as soon as
we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer
relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your
behalf. We may deny a request from an authorized agent that does not submit proof
that they have been validly authorized to act on your behalf in accordance with the
CCPA.
You may request to opt out from future selling of your personal information to third
parties. Upon receiving an opt-out request, we will act upon the request as soon as
feasibly possible, but no later than fifteen (15) days from the date of the request
submission.
To exercise these rights, you can contact us by visiting https://app.cootheapp.com/contact, or by
referring to the contact details at the bottom of this document. If you have a complaint about
how we handle your data, we would like to hear from you.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated
by an updated "Revised" date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy policy, we may notify you either by
prominently posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy policy frequently to be informed of how we are
protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
ryan@cootheapp.com
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to
the personal information we collect from you, change that information, or delete it. To request
to review, update, or delete your personal information, please email us at:
ryan@cootheapp.com.